THE SURGERY’S MAIN CONTACT NUMBER IS

0116 253 6263

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ACTIVE SIGNPOSTING

TO HELP US TO BEST HELP YOU WHEN YOU CONTACT THE SURGERY YOU WILL BE ASKED A FEW BRIEF QUESTIONS

We want to get you in touch with threright person to help with your problem first time

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On-Line Training Workshop: 

Following the success of the previous workshop, with the help of AgeUK we are planning to run another workshop Wednesday 13th September 2017 to help patients get on-line so that they can access ‘SystmOne’ which will enable them to book appointments, request repeat medication, review their appointments and summary care record (if requested) etc, all on-line.

  Members of the Practice, PPG and Age UK will be on hand to help patients set up a login and show them how to access their records. 

You will need to bring some form of identification with you for the purposes of creating an account with SystmOne – further details will be advertised in reception in due course. 

If you are interested, please let reception know so they can book you a place.

 

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Extended Service

We are pleased to announce that we have increased our service for patients with muscle and joint problems

Our service is led by Mr John Haynes

John has workd with Leicester Tigers and Leicester City Football Club in addition to working in specialist clinics in the Leicester NHS Hospitals is now available on Tuesdays and Fridays.

You do not not need to see a doctor first to make an appointment for this service. For more information contact reception.

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Patient Experience Survey

Results for the Patient experience survey carried out in December 2016 are now available.

Please click here to view the results.

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Our Patient Reference Group

Patient representation plays a crucial part in helping the practice identify what it can do better and what is important to patients. For the past few years the range of health services available to patients has expanded dramatically and this has resulted in a greater demand for GP and Nursing time both in person and over the telephone. This has led to many competing demands on our limited time and as a result is making it harder to provide a first class service.
Working together with the PRG we hope to improve local awareness about services, the appointment system and the functioning of the practice which we hope will then bring benefits to our patients.

Our meetings take place every three months. 

 

To read minutes from our previous meetings please click on the Patient Participation tab on this website.  

If you would like to join the group or discuss further, please contact the Practice.

 

Please click here to see our PPG Summer 2017 Newsletter

 

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Healthcare Hubs

GP/ANP appointments are now available for Leicester City Patients accross three hubs in Leicester. 

Please call 0116 366 0560 during their opening hours for appointments.  

Opening times:

Westcotes HUB: 08:00 to 20:00 - Seven days a week

Saffron & Brandon HUB: Weekdays: 18:30 to 22:00 & Weekends & Bank Holidays: 09:00 to 22:00

(CLICK HERE for the Healthcare Hub Information ) 

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IMPORTANT: Up to date contact details

It is very important that you keep you and your family's contact information, including telephone numbers ad addresses, up to date.  

With your consent we are able to send you text message reminders about your appointments.  

We can also contact you regarding your care if needed. 

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Electronic Prescription Service

Our practice can now send your prescriptions electronically to a pharmacy of your choice, saving you from having to collect from the surgery - please let a member of staff know if you like this service.  

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GP Net Earnings Disclosure

The average earnings for GPs working in Groby Road Medical Centre for the financial year ended 31st March 2016 was £48,236 before deduction of employee's superannuation contributions, tax and National Insurance. This is the average pay for 1 full-time GP. 5 part-time GPs and 1 locum GP who worked in the practice for more than 6 months