Practice Extension Update

We are pleased to advise that the building works currently taking place are on schedule to be completed, on-time, at the end of March 2016.

We would like to thank all our patients for their understanding when we have not been able to offer services as usual due to the constraints of the building works.

With completion not to far away, we can now look forward to not only improved facilities, but two new doctors joining our practice easing access to services.  Dr Paul Bethell and Dr Tatiana Leichenko will be joining our team on 1 March 2016.

Thank you for your co-operation and understanding in this matter. 

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Healthcare Hubs

Evening and weekend GP appointments now available for Leicester City Patients. 

Please call 0116 366 0560 during their opening hours for a same day appointment.  Opening times:

WEEKDAYS: 18:30 to 22:00

Weekends & Bank Holidays: 09:00 to 22:00

(CLICK HERE for the Healthcare Hub Information 

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THE SURGERY’S MAIN CONTACT NUMBER IS

0116 253 6263.

You may receive an engaged tone when dialling this number if all lines are busy, please  retry.

Please be aware the  0844 8153166  line is no longer in use!

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Once you have signed up for SystmOnline services (please speak to a receptionist or click on the Online Services link for further information) you will be able to manage your appointments and repeat prescriptions from the SystmOnline app.   It is available for Apple and Android devices and be downloaded free of charge from the relevant app store. 

Cancellation of your Appointments

Non-attendance for appointments at the surgery is very high  - as is demand.  When patients do not inform us that they cannot attend their appointment it is wasted.    This app will enable you to cancel your appointment from your mobile at any time up to an hour before - enabling that appointment to potentially be used by another patient.  

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IMPORTANT: Up to date contact details

It is very important that you keep you and your family's contact information, including telephone numbers ad addresses, up to date.  

With your consent we are able to send you text message reminders about your appointments.  

We can also contact you regarding your care if needed. 

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Electronic Prescription Service

Our practice can now send your prescriptions electronically to a pharmacy of your choice, saving you from having to collect from the surgery - please let a member of staff know if you like this service.  

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