Groby Road Medical Centre

~~RECENT TELEPHONE PROBLEMS  21.05.2015~~

We have recently been having issues with our telephone lines.  Some patients have reported being cut off whilst awaiting their call to be answered.  We have had major issues with our main server - we are trying to get this problem rectified as soon as possible.  We thank you for your patience.  

This website tells you about the services that we offer.

We hope the guidance contained in it will help you get the best out of our services to patients.

 

Disabled Facilities

There is access and facilities for disabled patients throughout the ground floor.
Please let us know in advance if you would like your appointment to be downstairs.

 

Online Services

You are able to book appointments,order repeat prescriptions, cancel appointments, change your contact details and view your Summary Care Record online.

To access this service you need to attend the surgery and ask for a systmonline registration form. To register to use SystmOnline we need you to provide us with:

1) A passport or driving licence, or other official photo ID or a bank card

plus

2) A recent document with your name and full postal address on for example a utility/council tax bill or bank statement


This is to protect patient confidentiality, and to ensure that we are only giving access to the persons the records relate to. You must present original documents yourself in person.

Then when you return, a minimum of 5 working days later, (again bringing your ID) we will provide you with a printed sheet with instructions on how to access the system, and your unique username and password. 

You can then click on the 'Patient Online' link on this website to access the services.

Should you have any queries or your password need resetting at any time, please get in touch with us at the surgery.

 

It is now possible to access Systmonline through your mobile internet devices. Download the FREE 'Systmonline' app from your app store!

 

Surgery Times

Monday 07:45 - 18:30
Tuesday 07:45 - 18:30
Wednesday 07:45 - 18:30
Thursday 07:45 - 18:30
Friday 07:45 - 18:30
Saturday Closed
Sunday Closed