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Did Not Attend (DNA) Policy
6 February 2025
Please note we have implemented a “DNA” Policy. When a patient misses their appointment, it is referred to as a “Did Not Attend” (DNA). In December 2024, Groby Road Medical Centre had 282 appointments that were not attended. This equates to 4210 wasted minutes of clinician’s time! Missing 3 consecutive appointments could result in you […] -
Winter Pressures
3 January 2025
Thank you all for bearing with us, at this unprecedented time of winter pressures. We appreciate that this is a time of concern and worry. We are working hard to avoid any disruption to the service we provide to you. Our staff are working extremely hard behind the scenes.
NHS 111
Use the NHS 111 service for urgent medical help or advice that is not an emergency.